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Our goal is to provide top-quality care to both you and your pets.

We are accepting new clients on a VERY limited basis.

Thank you for your interest in joining our LGDCH community!  As a result of a huge increase in demand for our service, we are taking on new clients by application only.  We are doing this so we can maintain a healthy workplace for our employees – which in turn allows us to continue to offer an outstanding service to our hugely valued, local community of pet owners.

If you want a friendly, compassionate and attentive family vet that is there to help prevent illness as well as deal with emergencies, then we could be the practice for you.  If you are the sort of person who thinks of their pet as a member of the family, then you are definitely in the right place.

Our clients and their pets enjoy:

  1. Low-stress handling so pets enjoy coming to see us.
  2. Caring and respectful interactions from a friendly team.
  3. Upfront & transparent explanations & estimates.
  4. Wellness & preventative care – to avoid illness.

But we know that this is not what everyone wants from a vet.  Low cost or no-frills may be what you want.  You may not think dental care, parasite prevention or vaccines matter.  No worries, we’re not here to judge you, but we’re also not the right practice for you in that case either.

If we seem like your kind of practice, then please continue and fill in the new client form.

New Clients Registration Form

What to Expect

As of June 2023, we are unable to accept new clients.

As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

Due to a high number of new client no shows, we have had to start collecting an $105.00 deposit for new client appointments.  This deposit will then be applied to your invoice the day of your pet’s appointment.  You must cancel your appointment 24 hours before the appointment in order to get the deposit refunded.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see an Assistant or Registered Veterinary Technician first who will take a history, and gather some data for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Assistant or RVT again to wrap things up, and they will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up visits.

We are excited to meet you and your human and animal family members!